Seven departments discuss the situation of the Spring Festival Transport: What new measures are there this year, and are tickets easy to buy?
Public number of the Ministry of Transport
Yan Chun , Information Bureau of the State Council Information Office: Good morning, ladies and gentlemen. Everyone is welcome to attend the press conference of the State Council Information Office. The Spring Festival is approaching and the way home is near. The Information Office of the State Council has held press conferences for several years before the Spring Festival, inviting the heads of various departments to introduce the Spring Festival. Today we invited the heads of seven departments to introduce the situation to you. Let me introduce them first: Mr. Zhao Chenxin, Deputy Secretary-General and Press Spokesperson of the National Development and Reform Commission; Mr. Li Jiangping, Director of the Traffic Management Bureau of the Ministry of Public Security; Transportation Mr. Wang Yang, Chief Engineer of the Ministry; Ms. Su Jie, Director and Spokesperson of the Department of Safety Management and Comprehensive Coordination of the Ministry of Emergency Management; Mr. Yan Hexiang, Chief Engineer and Spokesperson of the State Railway Administration; Mr. Li Wenxin, Deputy General Manager of Railway Group Co., Ltd. Zhao Chenxin, Deputy Secretary-General and Press Spokesperson of the National Development and Reform Commission (Photo by Xu Xiang)
Zhao Chenxin: Good morning, journalists and friends. Today is January 9th, and tomorrow is January 10th. This year's Spring Festival will be officially launched and will end on February 18th for a total of 40 days. In recent years, before the Spring Festival begins each year, relevant units of the Spring Festival Work Coordination Mechanism have jointly participated in the press conference. The main purpose is to use the power of reporters and the media to pass relevant information to the people across the country. First of all, I sincerely thank my friends from all walks of life and the news media for their great concern and support for the Spring Festival work.
The Party Central Committee and the State Council attach great importance to the work of the Spring Festival. Guided by Xi Jinping's ideology of socialism with Chinese characteristics in the new era, each member unit of the coordination mechanism for the Spring Festival work fully implements the spirit of the 19th National Congress of the CPC and the 2nd, 3rd, and 4th plenary sessions of the 19th Central Committee To implement the important instructions of Premier Li Keqiang and Vice Premier Liu He for the work of the Spring Festival Transport, and to carry out the Spring Festival Transport in an orderly manner. Up to now, all the preliminary preparations have been basically completed, and the railway has smoothly passed the peak period of ticket sales before the festival.
After multi-departmental consultations, during the Spring Festival this year, it is predicted that the number of passenger shipments across the country will reach about 3 billion, which is roughly the same as the previous year with a slight increase. The passenger flow is relatively concentrated before the holiday, the transportation capacity in some key directions of the railway during peak hours will be tight, and the traffic pressure in some sections of the expressway will be relatively large.
As China's economy shifts to high-quality development, in recent years, China's ability to service and guarantee the Spring Festival transport has also increased significantly year by year. I am very pleased to take this opportunity to report to you that in 2019, the number of newly commissioned railways nationwide reached 8,489 kilometers, of which the mileage of high-speed railways reached 5,474 kilometers. Many poor areas, old revolutionary areas, and areas where migrant workers are concentrated have access to high-speed rail. In 2019, 330,000 kilometers of newly rebuilt and expanded highways were completed, and many backbone high-speed reconstructions were completed and opened to traffic. All qualified townships and formed villages across the country are on the hardening road. A large number of major landmark projects such as Beijing Daxing International Airport were formally put into operation. The tasks of toll stations on national highways and provincial borders originally scheduled to be basically cancelled within two years were all completed within one year in 2019. There are more than 200 million ETC users, with an average usage rate of over 70%. All of these have laid the foundation for improving the Spring Festival transport guarantee capability.
In general, with the improvement of transportation facilities, more diversified travel modes and more choices, the contradiction between supply and demand of the Spring Festival transport will be further alleviated. Of course, we also see that there are still some new and old issues that need to be solved step by step.
The members of the Spring Festival Work Coordination Mechanism will, in accordance with the arrangements of the Party Central Committee and the State Council, go all out to do all the work of the Spring Festival, strive to increase the people's sense of gain, happiness, and security, and use practical actions to ensure that the people live a happy and peaceful life Chinese New Year.
I would like to take this opportunity to express my sincere greetings and heartfelt thanks to the comrades who are struggling in the Spring Festival. We also welcome friends from all walks of life, especially the press, to provide more valuable suggestions for the Spring Festival work. Li Jiangping, Director of the Traffic Management Bureau of the Ministry of Public Security (Photo by Xu Xiang)
Li Jiangping : Good morning, everyone. The Spring Festival transport is the expectation of the masses to travel safely and be reunited with their families. This is an important event for the people ’s livelihood in China. After the Spring Festival Transportation Security Video Deployment Conference, a notice was issued to deploy the national public security traffic management department to adhere to the people-centered development ideology, fulfill its duties, serve the people wholeheartedly, and travel safely and smoothly.
The first is to resolve hidden risks. Thoroughly investigate the hidden dangers of people, cars, roads, and enterprises. Unqualified cars and unqualified drivers are strictly prohibited from participating in the Spring Festival Transport. All efforts are made to promote high risks such as bridges and tunnels, waterfront cliffs, steep bends, steep downhills, and frequent fog. The management of road sections and accident-prone road sections comprehensively consolidates the main responsibility of transportation enterprises for traffic safety, and eliminates hidden dangers of road traffic safety from the source.
The second is to protect the safety of all directions. Maximize police force and equipment to the front line, start high-level services, start all traffic police law enforcement stations and rural security persuasion stations, keep an eye on the four major positions of cities, highways, national and provincial roads, and rural areas, and strictly control the "two passengers, one danger and one cargo" "School buses, rural vans and other key vehicles have been strictly investigated for serious violations of the" Three Super One Fatigue ", drunk driving, occupation of emergency lanes, strong and powerful clubs, and strengthened emergency management of severe weather traffic to ensure road traffic safety with good traffic order. Unblocked.
The third is to serve the masses at short distances. Continuously issued “two announcements and one reminder”, through the news media, dual micro platform, Internet map platform and other media, timely and intensive release of road traffic conditions, traffic flow and other information, to guide the public to reasonably arrange travel time and routes. Carry out in-depth activities on the theme of “Peaceful Spring Festival Transport with Traffic Police”, rely on traffic police law enforcement stations and highway service areas, provide convenient services such as guidance and drinking water for the past people, try to solve the actual difficulties of seeking help from the public, and actively coordinate matters that are not within the scope of traffic police duties Relevant departments will solve the problem, and use hard work and sweat to exchange the masses with peace of mind, comfort and warmth. Chief Engineer Wang Yang (Photo by Xu Xiang)
Wang Yang : Ladies and gentlemen, journalists and friends, hello everyone, the 2020 Spring Festival is about to begin tomorrow. The Spring Festival work is of vital interest to hundreds of millions of people. It is an important political task and livelihood project. It is transportation The top priority for system start-up work. This year we will focus on five aspects of the Spring Festival Transport.
One is to ensure the safety of passenger travel as the bottom line, and strive to create a "safe spring festival." Supervise and guide localities to strictly implement the responsibility for safety supervision of industry authorities and the responsibility of the main body of production safety of enterprises, organize safety inspections during the Spring Festival together with relevant departments, and eliminate potential safety hazards in a timely manner. Guide local governments to formulate emergency plans for the Spring Festival transport, and strengthen inter-departmental and inter-modal coordination and emergency response.
The second is to build a "convenient spring festival" based on improving passenger service efficiency. Guide localities to scientifically formulate transportation plans, optimize transportation organizations, and increase capacity supply. Jointly deploy cross-modal transport linkage work with relevant departments, and actively develop passenger rail transport services such as public rail and air. Make overall plans to ensure the transportation of key materials. Strengthen road network operation monitoring, timely release road condition information, and guide passengers to make reasonable travel arrangements.
The third is to focus on improving the quality of passenger services and strive to create a "warm spring festival." In conjunction with relevant departments, organize the Spring Festival "Love Full Journey" campaign, urge transportation companies and station operation companies to refine and implement convenient service measures, increase the service of key passengers, and urge the further standardization of the operation and management of highway service areas. Analyze and analyze the characteristics of outbound travel of Spring Festival passengers, timely release forecast information, and guide passengers to travel on peaks.
The fourth is to create a civilized and harmonious atmosphere, and strive to create a "good faith Spring Festival." We will increase publicity for civilized travel, actively create an atmosphere of civilized travel, work with relevant departments to effectively strengthen supervision of the transportation market, and crack down on violations of laws and regulations. Relying on the industry credit platform website, it strengthened credit management in the field of transportation, strengthened management of 12328 telephone operations, and opened up passenger communication channels.
Fifth, it is guided by the promotion of green and low-carbon fashion, and strives to create a "green spring festival." Strengthen and improve the construction and management of comprehensive passenger transportation hubs that connect railways, civil aviation airports, road passenger transportation and urban public transportation. Create good conditions for passenger intermodal transportation. Actively guide passenger mainline travel to choose green, low-carbon and intensive travel modes, and encourage arriving passengers to choose to take urban public transport.
The Ministry of Transport will always adhere to the people-centered development ideology and do its utmost to do the Spring Festival Transport of 2020 so as to reassure the Party Central Committee, satisfy the people, and provide a strong transportation guarantee for the Chinese people to celebrate the Spring Festival. Su Jie, Director and Spokesperson of the Department of Emergency Management's Comprehensive Coordination of Production Safety (Photo by Xu Xiang)
Su Jie: Dear media reporters, good morning. The Spring Festival every year is related to the harmony and happiness of millions of families. This coincides with the year when China will build a well-off society in an all-round way. Therefore, doing a good job in the safety of the Spring Festival this year has great responsibilities. The Emergency Management Department regards this year's spring operations as the first defense battle for the safety work throughout the year. Early planning, early deployment, and early operations have deployed nationwide deployment to carry out centralized rectification of safety production. Specific work arrangements are proposed for security prevention work.
First, adhere to the "three supervisions" to ensure safety. Organized 16 working groups led by the responsible comrades of the relevant departments of the State Council to conduct supervision and inspections in various places to promote party committees and governments at all levels to implement the responsibility for safety during the Spring Festival transport and eliminate hidden safety hazards.
Second, adhere to the "three batches" to ensure safety. The joint inspection team led by the Emergency Management Department has also traveled to various places to conduct safety inspections. In particular, focus on key areas such as personnel-intensive places, fireworks and fireworks, and hazardous chemicals that affect the safety of the Spring Festival. Insist on "checking out a group, severely punishing a group, exposing a group", and strive to create a strong atmosphere that pays more attention to safety during the Spring Festival.
The third is to adhere to the "three synergies" to ensure safety. Work with relevant departments to establish and improve the three coordination mechanisms of “Consultation, Judgment, Information Sharing, Response and Disposal”, strengthen comprehensive risk monitoring and forecasting and consultation, and pay close attention to changes in catastrophic weather information such as rain, snow, freezing, blizzard, and fog, and effectively respond Bad weather and other emergencies.
Fourth, adhere to the "three preparations" to ensure safety. Focus on the three preparations of "pre-plan drill, on duty, emergency response". In particular, strict implementation of leading cadres on duty, 24-hour duty and information reporting system for important posts, and emergency rescue in the first time when a disaster occurs. The national comprehensive fire rescue team and professional rescue teams such as production safety and earthquakes have always maintained a state of contingency and are conscientiously preparing for various emergencies and disasters.
The Emergency Management Department is working hard to achieve a promising mental state, giving full play to the emergency management department's emergency work 365 days a year, 24 hours a day on duty. Under the unified organization of the National Development and Reform Commission, it will go all out to do a good job in the Spring Festival and prevent serious The occurrence of a major accident allowed the broad masses of people to spend a safe, happy and peaceful festival. Yan Hexiang, Chief Engineer and Spokesperson of the State Railway Administration (Photo by Xu Xiang)
Yan Hexiang: Good morning, everyone. The Spring Festival Railway is expected to send 440 million passengers this year, a year-on-year increase of 8%. The overall characteristics of the Spring Festival transportation are: the Spring Festival transportation started early, the passenger flow was superimposed before the holiday, the new lines were put into operation, and the passenger transportation service was constantly innovated. Based on the responsibility of safety and quality supervision, the National Railway Administration has made every effort to supervise and inspect the Spring Festival Transport, focusing on five aspects of work, and the five inspection teams have all entered the scene.
The first is the comprehensive management of high-speed rail environment safety. Comprehensively promote the investigation and rectification of environmental safety hazards along the high-speed rail, strengthen communication and coordination with local governments and railway enterprises, strengthen administrative law enforcement, and ensure that hidden dangers in safety protection zones are cleared.
The second is passenger safety. Focus on checking the implementation of the responsibility of the main body of production safety of the enterprise, the implementation of the real-name system of the station, the emergency management of safety equipment, and the organization of passenger boarding and landing.
The third aspect is the quality of passenger transportation services. Implement the "Quality Standards for Railway Passenger Transport Services", focus on checking passenger ticket sales, service guidance, station and car environment, and handle complaints.
Fourth, in terms of safety of newly opened high-speed railways, full coverage safety inspections will be implemented for newly opened high-speed railways in 2019 by means of additional passenger inspections and on-site inspections.
Fifth, the quality and safety of driving equipment. The focus will be on inspecting the use of mobile equipment such as EMUs, buses, locomotives, and fixed-route equipment for buses, as well as the implementation of the maintenance and repair work system.
The State Railway Administration will resolutely implement the work arrangements of the Party Central Committee and the State Council. On the basis of ensuring the safety of the Spring Festival Transport, the quality of services will be further improved, and the implementation of responsibilities and measures will be implemented to allow passengers to go, go well, and go safe. Enhance the sense of gain, happiness and security of the people. Wan Xiangdong, Chief Flight Division, Civil Aviation Administration of China (Photo by Xu Xiang)
Wan Xiangdong : Ladies and gentlemen, friends in the press, hello everyone. First of all, thank you all for your continued care and support for the civil aviation spring festival work. This year's Spring Festival transport, civil aviation passenger traffic is expected to reach 79 million, an increase of about 8.4% over last year, a record high. The hot spots for civil aviation during the Spring Festival are concentrated in hot-spot cities such as Beijing, Shanghai, Guangzhou, Shenzhen, and southwest, northeast, and Hainan. International travel is mainly concentrated in neighboring countries such as Japan, South Korea, Thailand, Vietnam, Malaysia, and the Philippines.
The average daily guaranteed flight volume of the Spring Festival civil aviation this year will exceed 17,000, an increase of about 13.3% over last year. In addition to the special weather characteristics of winter, the task is heavy and stressful. Civil aviation will do a good job of the Spring Festival transportation from three aspects.
The first is to strengthen safety management and ensure safe travel. To welcome the Spring Festival, all civil aviation units have strengthened their ability to prevent and control systemic risks and deal with emergencies with an attitude of zero tolerance for potential safety hazards. Among them, airlines have strengthened training in key links such as flight, traffic control; the airport has done comprehensive exercises for large-scale delays, alternate landings, and snow and ice disposal; air traffic management has done weather forecasting, monitoring and early warning, and follow-up guarantees.
The second is to increase overall transportation capacity and ensure smooth travel. Domestic airports are allowed to moderately increase their guarantee capacity based on actual capabilities, airlines scientifically predict passenger flows based on market demand, make overall arrangements for overtime, charter flights, and temporary operating flights, and tap into the potential to maximize passenger travel needs.
The third is to improve service quality and ensure satisfactory travel. Since 2019, the Civil Aviation Administration of China has carried out special actions to focus on key issues in service quality throughout the industry, and comprehensively implemented nine measures for convenient services. In 2020, civil aviation will also launch five new measures to enhance the passenger experience. Civil Aviation will regard spring operation as an important test of the effectiveness of convenient measures, do a good job of on-board and ground services, and enhance the passenger's sense of gain. Li Wenxin, Deputy General Manager of China National Railway Group Corporation (Photo by Xu Xiang)
Li Wenxin: Good morning, media reporter friends. The party group of the China Railway Group conscientiously implemented Xi Jinping's thoughts on socialism with Chinese characteristics in the new era and the spirit of General Secretary Xi Jinping's important instructions on railway work, especially the important instructions on the opening of the Beijing-Zhanghai high-speed railway on December 30. Adhering to the people-centered development ideology, we have established a safe and orderly spring festival, an orderly spring festival, and a warm spring festival so that passengers can experience a better spring festival work goal. Organize the cadres and staff of the whole road to go all out to do all the work of the Spring Festival Transport. The main measures are as follows:
The first is to make every effort to ensure safety. Firmly establish the idea of life first and safety first, consolidate the results of the high-speed rail safety environment and focus on the implementation of various safety measures to ensure the safety of the Spring Festival Transport.
The second is to increase transportation capacity. To maximize transportation capacity, 157.5 pairs of night trains were opened daily during peak passenger hours, an increase of 50% year-on-year. 5275 pairs of passenger trains were opened daily before the holiday, an increase of 7.7% year-on-year, and 5,410 pairs were operated daily after the holiday, an increase of 6.9% year-on-year. Maintain the scale of regular speed trains, and insist on running good public slow trains.
The third is to improve the ticket purchase experience. E-tickets basically cover high-speed rail and intercity railways. Passengers travelling on high-speed rail do not need to collect tickets. Online standby tickets are fully promoted on all passenger trains. The 12306 ticketing system extends the ticketing time by half an hour every day and can be verified online through facial recognition. The ticketing system gives priority to placing bunk tickets for the elderly, placing seats adjacent to their peers for children, and ensuring the purchase of tickets for students from key groups such as students and migrant workers.
The fourth is to improve the service quality and further improve the service quality of ordinary speed stations. Set up self-service real-name check gates and emergency passenger passages at high-speed rail stations and regular-speed stations with a large passenger flow. The number of convenient interchange stations on the whole road has reached 70, the number of trackless stations has reached 154, and 13 stations including Beijing South have approved subway security inspections. The coordination mechanism of railways, buses and subways makes it easier for passengers to enter and exit stations.
CCTV reporter of CCTV
I would like to ask, compared with previous years, this year's Spring Festival is the earliest Spring Festival in eight years, which means that the passenger flow of workers and students will be highly superimposed. It may happen that the passenger flow peaks at the beginning of the Spring Festival. In order to alleviate the pressure of the Spring Festival, relevant departments will take Some measures, what are the new measures this year?
Zhao Chenxin: As you just mentioned, this year is the earliest year of the Spring Festival in the past few years, so the peak of passenger flow before the festival comes earlier and more urgently, but the more so, the more we must do everything to make people enjoy a smooth, warm, Safe journey. I think this is also to meet the growing needs of the people.
The various members of the Spring Festival Work Coordination Mechanism have indeed taken many new measures on the basis of summing up past experiences and relying on development results. Comrades from other departments may say a few moments, I will first introduce the situation in three areas.
First, improve coordination mechanisms. The Spring Festival work coordination mechanism has been in operation for many years. This year, we have implemented the spirit of the Fourth Plenary Session of the 19th Central Committee of the Party and taken the improvement of the coordination mechanism as a concrete measure to promote the modernization of the governance system and capacity. We specifically made four aspects: First, strengthen the consultation and judgment of the conference, study the trends in advance, analyze the characteristics, and do the work beforehand. The second is to strengthen departmental coordination to maximize the use of existing resources and form synergy. The third is to strengthen the linkage between up and down, to ensure smooth flow of information, various requirements can be quickly implemented. The fourth is to strengthen problem solving, give play to the institutional advantages of the coordination mechanism, take targeted measures to solve problems in a timely manner, and respond to social concerns.
Second, tapping potentials to increase capacity. In recent years, China's passenger transportation capacity has increased significantly every year. The most important thing for capacity improvement is to make full use of these capabilities at critical times. This year's Spring Festival, all parties have further tapped the potential. Under the condition of ensuring safety, the railway has expanded the proportion of EMU reconnection, and increased the number of night EMUs and passenger trains. The civil aviation has arranged a moderate expansion of the airport to guide aviation. The company did a good job of overtime arrangements and capacity backup; in terms of roads and waterways, it increased capacity in some passenger-intensive areas such as railway stations, airports, ferry terminals, and tourist attractions.
Third, make every effort to optimize services. First, relying on scientific and technological means to optimize services. Other departments have just said, such as the promotion of electronic tickets for railways, the full implementation of alternate ticket purchases, the increase of ETC coverage on highways, and the increase of self-service and paperless travel by civil aviation. Perhaps many friends have experienced mobile ticket purchases. It's convenient to brush your face and enter the station. The second is to improve management and optimization services. There are now 70 stations for convenient railway transfers, and 13 stations including Beijing South have achieved security inspection for subways approved by the subway. Localities are also strengthening the management of the connection between modes of transportation to facilitate everyone's travel through these means. The third is to mobilize various forces to optimize services. Trade unions at all levels have organized related services such as ticket purchase and charter, and also provided services along the way for the "Motor Force". Youth leagues at all levels have organized the "Warm Winter Action" during the Spring Festival, and young volunteers will be active in the Spring Festival.
I think that the joint efforts of these measures will create better conditions for everyone's travel.
Li Jiangping: Let me make a supplement. The Spring Festival is the largest flow of people in a year. The masses not only want to walk safely, but also to go smoothly and comfortably, and not to be blocked on the road. On the one hand, we must uphold the concept of life first, safety first, and fully escort the Safe Spring Festival Road. On the other hand, we must actively take effective measures to strengthen traffic organization and prevent serious traffic congestion to the greatest extent.
The first is timely warning. Comprehensively implement traffic safety navigation reminder services nationwide, and issue traffic safety warning prompt information to traffic participants through map navigation for traffic accidents, occupation of roads, traffic control, and road accident-prone spots affecting traffic. At the same time, information about road congestion and detours were released in time through news media such as television and radio, and new media platforms to guide the people to travel reasonably.
The second is to prepare in advance. Develop traffic diversion and bypass schemes around key areas, node time periods, and road sections prone to congestion, strengthen traffic command and order maintenance, and unite insurance companies to add traffic accidents and quick compensation to road sections, toll stations, and service areas where traffic is heavy. Service points to prevent small accidents from causing congestion.
The third is to strengthen emergency response. Further improve the scientific and refined level of traffic emergency management in severe weather, and take measures such as speed limit traffic, intermittent release, vehicle release, and police car lanes to avoid road closures and maximize road traffic when possible in snowy and foggy days. To the greatest extent possible to prevent the detention of large-scale vehicle personnel.
Wang Yang: Let me make a supplement. This year's Spring Festival is indeed the earliest new year of the Chinese lunar calendar in eight years. The peak of passenger flow came earlier and more urgently before the festival. The Ministry of Transport and relevant departments will give full play to the institutional advantages of the major transportation departments and the comparative advantages of various modes of transport, strengthen horizontal coordination between ministries and inter-provincial linkages to ensure convenient and orderly travel for Spring Festival passengers. Focus on five areas of work:
First, comprehensively increase capacity supply. During the Spring Festival period, the highway will put into operation more than 790,000 passenger cars, about 20.31 million passengers, and passenger ships with a capacity of about 19,000 ships and about 830,000 passengers. Guide local governments to strengthen emergency capacity reserves of roads and waterways, and adjust the frequency of vehicle and ship delivery in a timely manner based on changes in passenger flow. At the same time, we will strengthen the organization and dispatch of urban public transport, rail transit, taxis and other urban transportation, strengthen the connection between internal and external urban transportation, and strive to solve the "first and last mile" problem of passenger travel.
Second, strengthen the integration of integrated transport services. We will work with the Civil Aviation Administration of China and the National Railway Group to review and release 302 pairs of direct temporary trains, 157.5 pairs of temporary EMUs at night, 104,000 flight arrivals or departures after 23 o'clock, and 137 classes of key waterways and water passenger transportation at night, and comprehensive deployment of integrated transportation The service connection work guides all places to strengthen the road passenger transportation line, urban rail transit, public railcar main line transportation in passenger flow, frequency, time connection. Scientifically allocate the capacity of taxis to ensure smooth passenger transport connections inside and outside the city.
Third, strengthen the guidance of passenger travel. Organize the development of big data analysis, study and analyze the regular characteristics of the passenger flow in the Spring Festival, such as the spatial and temporal distribution, travel modes, etc., and timely release predictive analysis information to guide passengers to travel on peaks.
Fourth, make every effort to ensure smooth road network. Strengthen road operation monitoring and information services, and guide the public to reasonably arrange travel plans. Strengthen road maintenance inspections, and reasonably arrange maintenance construction plans. Strengthen the operation and management of highway service areas to ensure sufficient oil supply, fast and convenient vehicle maintenance, clean and orderly environment, and convenient and reliable charging services.
Fifth, innovative and convenient service measures to guide road, waterway transportation companies and station terminals to further strengthen passenger ticketing services, actively expand convenient ticketing channels such as the Internet and mobile clients, and expand face-to-face stations, card-passing rides, and mobile payment Etc., to further improve the waiting environment for passengers, and at the same time increase assistance to special passenger groups, actively implement military and fire rescue personnel's priority travel measures in accordance with the law, and guide localities to carry out passenger rail transport services such as public rail and public air, Promote the optimization of the security check process for the hub railway and civil aviation passengers who have the conditions to transfer to the urban rail transit, and provide more convenience for everyone.
Wan Xiangdong: Let me introduce the main measures taken by the Civil Aviation Administration. There are three main areas: First, increase overall capacity. At present, domestic airports can moderately increase the guarantee capacity according to actual capacity, and airlines can also arrange overtime charter flights according to market demand. As of January 8th, the competent civil aviation authority has received a total of 17,600 overtime applications during the Spring Festival transportation period of the airline, of which 14,656 are domestic flights including Hong Kong, Macao and Taiwan, 804 are Hong Kong, Macao and Taiwan, and 2,140 are international flights. Later airlines will also increase or adjust some flights to meet the better travel needs of passengers.
The second is about ensuring normal flights. In 2019, the national flight regularity rate reached 81.65%, an increase of 1.52 percentage points year-on-year, and has exceeded 80% for two consecutive years. During the Spring Festival, all units of the civil aviation will actively take effective measures to ensure the normality of flights, and pay close attention to the impact of severe weather such as rain and snow freezing and low visibility on flight normality, and further improve the on-board delay emergency plan and large-scale flight delay emergency plan Deal with delays and passenger services in severe weather.
The third is to implement convenient measures. Up to now, the nine convenient service measures proposed by the Civil Aviation Administration in early 2019 have achieved remarkable results. In 2020, civil aviation will also launch a national airport passenger shared service platform APP, a national unified inquiry platform for lost passengers, and a combination of civil aviation and multiple transportation modes. , Pilot new measures to improve passenger experience, such as exiting customs without feeling. The Spring Festival is an important practice for civil aviation inspection and convenience measures. Civil aviation will implement true service with higher standards, especially to strengthen the care for special passengers, and urge all units to strictly implement the relevant regulations on refund and change, strengthen the supervision of Chinese and foreign flight operations, and improve passenger response. The sense of gaining genuine service of civil aviation.
Li Wenxin: I added new measures on railways. It is estimated that 159 million passengers will be sent by railways before the festival, an increase of 11%. We mainly take five new measures:
First, maximize transport capacity. Before the holiday, 5,275 passenger trains were operated daily, an increase of 7.7%, a record high. Before the holiday, Beijing, Guangzhou, Shenzhen, Shanghai-Nanjing-Hangzhou and other areas where passenger flow is concentrated, daily passenger trains of 457 pairs, 482 pairs, and 459 pairs can be operated, an increase of 43 pairs, 17 pairs, and 24 pairs. In addition, during the 6 days of the highest peak of the trip before the holiday, we arranged to drive at night on an average day, that is, 157.5 pairs of trains from 00:00 to 5 am, an increase of 52 pairs year-on-year, an increase of 50%.
Second, comprehensively promote high-speed rail electronic tickets. E-tickets have been gradually expanded since July 2018 in Hainan's round-the-island high-speed rail trials. They will basically cover the national high-speed rail and intercity railways before the Spring Festival transportation, covering 1020 stations. Passengers do not need to collect tickets. Get in the bus.
Third, improve the service quality of ordinary speed stations. Improve the facilities and facilities of ordinary speed stations, improve the level of environmental sanitation, implement service standards, and allow passengers to share the fruits of railway development.
Fourth, back-up tickets will be implemented for all passenger trains. At the request of the majority of passengers, standby tickets were promoted to all passenger trains from May 2019, which played an important role in the ticket sales of this year's Spring Festival. Since the sale of Spring Festival tickets on December 12, 2019, the total number of standby ticket purchase orders for the railway 12306 ticketing system has totaled 5.826 million, 7.237 million tickets, a redemption rate of 76.8%, reducing the number of repeated inquiries by passengers, and curbing online ticket counting Space.
Fifth, continue to promote the smooth flow of stations. The self-service real-name system check gates will be fully covered at stations above prefecture-level cities, and other stations will be gradually arranged to improve the efficiency of passenger arrival verification, and increase the number of convenient transfer stations and trackless stations. Coordinate local governments and subway companies to promote subway-approved railway security inspections, reduce the number of passengers going out of stations and take subways, and make travel more convenient and smooth.
Reporter at Dagong Wenhui Media Group, Hong Kong
Beijing Daxing International Airport will usher in the first Spring Festival examination this year. We would like to know what the airport has done.
Wanxiang East: During the Spring Festival, Beijing Daxing International Airport is expected to protect 1.9 million passengers in and out of the port and 125,000 inbound and outbound flights; the average daily flight is 312, an increase of about 15% over usual. This year's Spring Festival is the first time for Beijing Capital Airport and Daxing Airport to jointly participate in the Spring Festival security. This will bring more capacity protection and travel options for passengers.
In addition, Daxing Airport has taken the following three measures to welcome the Spring Festival: First, relying on technology to improve operational efficiency. The low-visibility operation of Daxing Airport has reached the world advanced level, effectively ensuring the safe and smooth operation of flights, reducing flight delays caused by weather conditions such as fog and haze, and improving flight punctuality. Promote the "One Pass Clearance + Face Recognition" check-in service to realize self-service check-in for passengers throughout the entire process. Introduced baggage tracking service products, passengers on China United Airlines, China Eastern Airlines, and China Southern Airlines can track and inquire luggage throughout the process. The use of these new technologies will significantly improve the operational efficiency of Daxing Airport and improve the passenger travel experience.
The second is to adjust security resources to meet travel needs. In response to the characteristics of the surge in passenger volume during the Spring Festival, dynamically adjust the opening time and number of resources such as check-in counters and security channels at various levels, actively guide passengers to use self-service equipment to improve on-site service efficiency, and make luggage packing counters based on the characteristics of double the number of passengers carrying luggage 3. The personnel of the shipping company's duty manager counter, baggage pickup and other areas will provide personnel support and queuing and grooming work. Additional inquiries will be sent to key locations to maintain on-site order and solve passenger problems on the spot.
The third is to cooperate with relevant departments and provide extended services. Actively coordinate relevant departments, increase comprehensive traffic support, implement dynamic subway shifts and Jingxiong inter-city linkage mechanisms, optimize and supplement the night bus routes of the airport, increase taxi capacity, and launch the "Daxing Airport Free Love Shuttle" in emergency situations. To ensure that no one is stranded during the Spring Festival.
Beijing News reporter
My question goes to the railroad. Tomorrow's Spring Festival in 2020 is about to begin. Before the Spring Festival this year, there were many high-speed railways in the country officially put into operation, including the Beijing-Zhanghai high-speed railway that everyone is paying attention to. These high-speed railways were added to this year's spring operation. What new changes does the Spring Festival bring? One more question, is this year's ticket easy to buy?
Li Wenxin: In 2019, 8,498 kilometers of new national railway lines will be put into operation, including 5,474 kilometers of high-speed rail. By the end of last year, the national railway operating mileage had reached more than 139,000 kilometers, of which 35,000 kilometers were high-speed railways. The railway transportation capacity has been greatly improved.
The Beijing-Zhanghai high-speed railway opened at the end of last year. From the Beijing-Zhangjiao Railway in 1909 to the Beijing-Zhanghai high-speed railway in 2019, it achieved a breakthrough from independent design and construction to the world's most advanced level, from 35 kilometers per hour to 350 kilometers per hour. It has not only witnessed the development of China ’s railways, but also witnessed a leap in China ’s comprehensive national strength.
After the Beijing-Zhangzhou high-speed rail was opened, the fastest running time from Zhangjiakou to Beijing was reduced from more than 3 hours to 47 minutes, and the fastest running time from Hohhot to Beijing was reduced from more than 9 hours to 2 hours and 9 minutes. It only takes 50 minutes from Beijing to Prince Edward City, which greatly eases the pressure of the Spring Festival transport along the route, provides ordinary people with convenient, economical and fast travel options, and will also provide high-quality transportation service guarantee for the Beijing Winter Olympics in 2022.
In the high-speed railways we opened last year, such as the Chengdu-Guizhou high-speed railway and Chengdu-Guiyang high-speed railway, a large passenger transportation channel from Chengdu to Guangshen was added to effectively alleviate the tension in the popular direction.
Judging from the current ticket pre-sale situation, compared with last year's Spring Festival transportation, the tension of some popular directions has been effectively alleviated. As of January 5th, before the festival, except for the days when the passenger flow peaked from June 20 to 28, Beijing to Wuhan, Chengdu and Nanchang, and Shanghai-Nanjing-Hangzhou to Chengdu-Nanchang, Changsha, Zhengzhou, Hezhou In the direction of Fu, there are more tickets from Guangshen to Wuhan, Chengyu, Nanchang, Changsha, Zhengzhou, and Hefu. Except for the peak passenger traffic on the sixth and seventh days after the holiday, there are more tickets to Beijing, Shanghai and Guangzhou. The tightness of tickets is greatly relieved from last year, and tickets are much better.
Radio Television Hong Kong
Regarding pneumonia of unknown cause in Wuhan, which has been determined to be a new type of coronavirus, what will each department do during the Spring Festival Transport to avoid the spread of immunity to other mainland cities and other countries?
Wan Xiangdong : As of now, none of the passengers carried by civil aviation have found the condition of the pneumonia patients you mentioned. But we will keep a close watch and strengthen our links with the health sector.
In addition, the planes of all transportation airlines in China are equipped with emergency medical kits, health and epidemic prevention kits, and the medical emergency response equipment at the airport is also very complete, so it can ensure effective ground-to-air connection for medical emergencies. In the event of a sudden illness while flying, airlines and airports can initiate emergency measures in time to ensure that passengers can be treated accordingly.
Li Wenxin: The railway department pays close attention to the relevant situation. At present, railway stations and cars have not received relevant epidemic reports. We will pay close attention to the prevention and control of transportation in accordance with national regulations, resolutely prevent the spread of the epidemic through railway stations, and do our best to maintain the health and safety of passengers.
Xinhua News Agency reporter